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Do I Call My Insurance if It’s Not My Fault?

Home >Blog > Do I Call My Insurance if It’s Not My Fault?

October 20, 2023 | Robert Bohn, Jr.
Do I Call My Insurance if It’s Not My Fault?

If you recently suffered injuries in a car crash that wasn't your fault, you might wonder if you must call your insurance company to report it. While you may seek compensation from insurers through different avenues, your policy might require you to report the crash to your insurance, no matter how you intend to file a claim. An injury lawyer can report this information to all necessary insurance companies, including your own. Insurance policies should provide fair compensation for drivers and passengers involved in a crash, but this isn't always the case. Having a car accident lawyer manage communications can protect your rights as a claimant seeking compensation. Following a crash, you turn to different insurance companies to restore you to your pre-collision financial state. While they can't erase your injuries, insurers use financial compensation to get you as close as possible to your prior position. This includes covering expenses like property damage, medical bills, and intangible costs like pain, suffering and loss of enjoyment of life. Anyone with injuries from a crash should seek the assistance of a reputable personal injury attorney to secure a reasonable settlement. A lawyer can explain the process so you can better grasp the insurance company's approach to your claim, which can empower you during the settlement process. If your attorney cannot reach a fair settlement agreement, you and your attorney have the option to take the insurance company to court to seek fair compensation.

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Which Insurance Company Handles Your Claim?

After a crash, auto insurance companies typically handle personal injury claims. When you sustain an injury in a crash, you may have two options for filing a claim:
  • A first-party claim with your insurance company.
  • A third-party claim against the other driver's insurance.
The person paying for the insurance coverage is the first party, while the insurance company is the second party. The individual who causes the crash and resulting injuries is the third party. When determining which type of claim to file, your lawyer can evaluate the specific circumstances of your crash and explain your state's insurance regulations.

What is Med Pay?

Med Pay, short for Medical Payments coverage, is insurance that pays for medical expenses incurred by you or your passengers after a car crash regardless of fault. It's an optional add-on to your auto insurance policy. Med Pay typically covers ambulance and emergency costs, hospital bills, doctor visits, surgeries, X-rays, and other medical treatments related to injuries sustained in a car accident. In a fatal crash, Med Pay may cover funeral and burial costs. It may cover the costs of necessary rehabilitation services. Med Pay is generally limited to a specific dollar amount and the coverage amount varies depending on your policy and state regulations. It also typically covers injuries sustained in your own vehicle and sometimes in other vehicles you may travel in.

Reporting the Collision to Your Insurance Company

When reporting your crash, remember that your auto insurance policy represents a legal agreement between you and the insurance provider. Following a car crash, the insurance company should fulfill its contractual obligations by providing benefits that address your needs. Under the cooperation clause of your policy, you have certain responsibilities. These clauses typically require you to actively participate and collaborate with your own insurer in any investigations related to your claim. This involves:
  • Promptly reporting the collision to the insurance company—even if it wasn't your fault
  • Providing all necessary information for the investigation of your claim
  • Signing any required medical releases
Failing to meet these obligations can lead to consequences such as your insurance company refusing to renew your policy, increasing your rates, or potentially canceling your coverage altogether. Once you determine whether to file a first-party or third-party claim, your attorney may report the collision to the insurance company.

Investigating the Crash

The insurance company won't approve your claim until it determines fault and liability for the crash through its own investigation. The insurer will assign your claim to an adjuster who might call you to gather more detailed information about the collision. A team of investigators will review your claim. Some insurance companies rely on a Special Investigations Unit (SIU), which employs individuals with law enforcement experience and insurance knowledge. Their job is to investigate and reconstruct the accident and detect fraudulent claims. The investigators will:
  • Review the facts of your case
  • Visit the scene of the collision
  • Interview witnesses
  • Analyze evidence such as your vehicle, medical records, police reports, and pictures
Investigators will compare their results with your account of the crash. Any inconsistencies between your story and what their investigation reveals can cause the adjuster to deny your claim or offer you a smaller settlement.

How Long Does an Insurance Investigation Take?

Since an investigation is a substantial portion of processing a car crash claim, it may take four to six weeks to complete. If the claims adjuster is missing information or your crash is incredibly complicated, it can take longer. You and your car crash lawyer can move the process forward by quickly responding to requests for additional information. Insurance carriers sometimes drag out the investigation process, hoping to frustrate or confuse the claimant. If they succeed, the claimant might miss the statute of limitations or lose interest in pursuing the claim. Tactics like this can allow them to indirectly escape their duty to pay on a claim. However, this is much less likely to happen if you hire a skilled car crash lawyer. If there are unnecessary delays, your attorney will handle them.

Determining Liability for a Car Crash

Determining liability in a car crash allocates financial responsibility appropriately, ensuring that the party accountable covers the resulting expenses. This protects innocent parties from undue financial strain, allowing them to focus on their recovery and restoring their lives. The at-fault party's insurance company is typically financially responsible for damages and injuries. This liability assessment hinges on establishing fault and enables the insurance company to compensate the non-liable party accordingly. In situations where a car crash case progresses to litigation, the establishment of fault takes on even greater significance, having significant influence over the case's outcome. The at-fault party may find themselves obligated to reimburse the other party for an array of expenses, including medical bills, lost earnings, property repairs, pain and suffering, and other associated damages.

How is Liability Determined in a Car Accident?

Law firms determine liability in a car crash through a combination of evidence, state traffic laws, and legal principles. Here are some critical factors considered:
  • Police report: The initial police report can be crucial evidence. It often includes statements from involved parties, witnesses, and the officer's assessment of the collision scene.
  • Traffic laws: Violations of traffic laws can establish liability. For example, if one driver ran a red light, they were likely at fault.
  • Eyewitness testimony: Statements from neutral third-party witnesses can provide valuable insights into how the crash occurred.
  • Photographs and videos: Visual evidence of the crash scene, vehicle positions, skid marks, and damages can help recreate the events leading up to the crash.
  • Expert analysis: Accident reconstruction experts may be called upon to provide professional assessments of the crash based on physical evidence.
  • Driver statements: Admissions of fault or statements made at the scene or afterward can be evidence of liability.
  • Vehicle damage: The extent and location of damages can indicate how the collision occurred and who may be at fault.
  • Driver actions: Actions like speeding, aggressive driving, or distracted driving can establish liability.
  • Prior violations or incidents: Previous traffic violations or crashes involving the at-fault driver can be relevant in proving fault after a car crash
Consult a reputable car crash attorney especially in cases where the fault is in dispute, or the claim involves severe injuries.

How Long Will a Car Crash Case Last?

Like most people who are facing injuries from a car crash, you might be wondering how long your case will take. While no answer applies to every case, you can expect your case to last a number of months or even years. A case's duration can depend on:
  • If there were multiple parties liable for your crash
  • The types of injuries you sustained
  • The long-term implications of your injuries
  • The insurance policies involved
Approach your case patiently. Your car crash lawyer will explain every step. They will let you know what to expect and what information and documentation they might need from you. While your attorney cannot take away the pain and suffering you are experiencing, they will keep you informed and put together a solid case to increase the chances that you will receive fair compensation. Most car crash cases settle outside of a courtroom and it's often to the benefit of both parties to do so. If your attorney can receive a fair settlement offer from the other party's insurance company. you can resolve the matter sooner than if it has to go to court. However, if you need to litigate, your lawyer should head into court, even if it prolongs the process.

A Seasoned Car Crash Attorney Will Maximize Your Settlement

Even when an insurance company legally handles your claim and acts in good faith, they will likely offer you a lower settlement than you deserve. Many claimants don't know what their claim is worth or that they can negotiate for a higher settlement.
Robert Bohn, Car Accident Attorney
Car Accident Lawyer, Robert Bohn
You can avoid accepting an unreasonable settlement offer with the representation of an attorney. A seasoned car crash injury attorney can use many strategies to increase the value of your claim.   You don't need money upfront to hire an experienced attorney. Since most injury attorneys provide initial consults at no cost, you have nothing to lose by meeting with one. Most personal injury lawyers represent victims on contingency fees and don't get paid unless they settle your claim or win your case at trial. If you have recently reported your collision, are unsure if your settlement offer is reasonable, or are stuck in negotiations with the insurance company, meet with a reputable San Jose personal injury attorney today who can improve your claim's outcome.

Robert Bohn, Jr.

Attorney

Robert Bohn, Jr. Author Image

For more than 40 years, the lawyers at Robert Bohn, Jr. has dedicated their practices to personal injury law, representing people who have been injured or damaged due to the negligence or carelessness of others. For most people, handling a personal injury claim can be complicated and stressful.

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Table of Contents

  • Which Insurance Company Handles Your Claim?
  • Reporting the Collision to Your Insurance Company
  • Investigating the Crash
  • How Long Does an Insurance Investigation Take?
  • Determining Liability for a Car Crash
  • How Long Will a Car Crash Case Last?
  • A Seasoned Car Crash Attorney Will Maximize Your Settlement

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333 W. Santa Clara Street Suite 620,,
san jose, CA
333 W Santa Clara St #620,
San jose, CA
333 W. Santa Clara Street Suite 620,,
san jose, ca
333 W. Santa Clara Street Suite 620,,
san jose, CA
333 W. Santa Clara Street Suite 620,,
San jose, CA
333 W. Santa Clara Street Suite 620,,
San jose, CA
333 W. Santa Clara Street Suite 620,,
San jose, CA
333 W. Santa Clara Street Suite 620,,
San jose, CA
Golden State Lawyers
333 W. Santa Clara Street Suite 620,
San Jose, CA 95113
408-279-4222
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